In this role, you will work on the following...

• Managing Defects and Work Orders, solving issues with proper RCA

• Alerts Management, Scoping Repetitive Alerts for Automations.

• Responsible for systems operations and support to maintain uninterrupted production systems and databases.

• Research and resolve complex problems encountered during the installation and operation of our software applications to ensure negligible impact on client and internal operations.

• Maintain uninterrupted production systems and 99.99% application and system uptime

• Manage automation framework via orchestration tools like Jenkins/Rundeck and AWS Lambda/ Systems Manager

• Working on Rotational Night Shift to Support US Hours

• Assist and Support automation framework by incrementally adding more tools to the framework using PowerShell/Python and CloudFormation

You’ve Got What It Takes If You Have...

• 2+ years of hands-on System Engineering and Administration, Networking, or Data Center operation and support experience, specifically for a significant technology or internet company

• Solid experience with Windows (IIS), EFT FTP, Linux (CentOS), and Storage (Backups)

• Good to have MSSQL and NoSQL Basic and application troubleshooting experience on tools like Splunk.

• Intermediate Scripting skills if not an expert on PowerShell/Shell/Python/Ansible

• Strong knowledge and expertise in virtualization and managing hybrid cloud-based virtualized infrastructure

• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.

• Practice sustainable incident response and blameless postmortems.

• 2+ years of hands-on System Engineering and Administration, Networking, or Data Center operation and support experience, specifically for a significant technology or internet company

• Bachelor's degree in Engineering or Computer Science or equivalent work experience required.

• Willing to work in shift 247365

• Added Advantage: Experience with Hosting and SASS Companies

• Experience working with Windows/Linux, system administration, automating tasks/processes at every opportunity, and owning an environment could be the job for you.

#LI-OnSite

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com