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Job Description Summary:

As a Senior Cloud Engineer at Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world class service to software development labs and internal departments ensuring our employees can perform at the highest level. You will be responsible for the design, implementation, maintenance, and monitoring of complex systems in your area of expertise. As a technical leader in cloud infrastructure domains, you will work on a team interacting with development labs to design complex infrastructure and deliver projects on time and on budget. You will identify, analyze, and resolve system issues and report on deficiencies in configuration, process, and documentation as well as develop and recommend corrective actions. You will collaborate with senior members of the team to influence and make suggestions that aid in the designing of technical solutions. You will be called on to operationalize tasks and mentor junior team members empowering them to further their skill sets.

Essential Duties and Responsibilities :

• Interact with Rocket development teams to define system and business requirements to support Rocket Software go-to-market efforts in multiple clouds.

• Collaborate with cross-functional teams to understand application requirements, develop, implement, and maintain scalable and secure cloud infrastructure solutions that meet business needs in multiple clouds.

• Support key technology initiatives including disaster recovery, merger and acquisition activities, capacity planning, and budgeting.

• Implement and manage continuous integration and continuous (CI/CD) pipelines.

• Develop and maintain infrastructure as code (IaC) for automated provisioning and configuration.

• Develop automations for monitoring, performance optimization, availability, and security of cloud-based systems.

• Implement and maintain security measures to protect cloud-based systems and data and ensure compliance with industry standards and regulations related to cloud security.

• Automate monthly reporting of cloud costs and configure budgets or alerts to contain cost overruns.

• Create and maintain comprehensive documentation for cloud infrastructure and processes while acting as a mentor for junior team members and operationalizing tasks where possible.

• Perform day-to-day system administration and tasks for assigned systems.

• Recommend strategies and standards for all cloud infrastructures.

• Provide timely problem resolution, incident management, and root cause analysis related to cloud infrastructure.

• Perform duties following all company standards regarding engagement, change management, and escalations.

• Participate in special projects and perform other duties as required.

Required Qualifications:

• Bachelor's degree in Computer Science, CIS, MIS, Math, or related field with a minimum 5 years of cloud engineering experience in one or more clouds, preferably AWS and Azure.

• Ten or more years of relevant experience may be considered to satisfy educational and years-of-experience requirements for this posting.

• Experience deploying systems across cloud vendors including AWS, Azure, Google, IBM or Skytap, with strong expertise in AWS and Azure preferred.

• Proficiency in scripting languages for automation such as Terraform, AWS Cloudformation, Ansible, etc.

• Strong understanding of networking, security, service control policies, and storage principles in a cloud environment.

• Experience in implementing secure architectures for private and/or public Internet facing systems.

• Ability to configure and troubleshoot role-based access using federation or identity access management.

• Ability to configure autoscaling, redundancy, availability zones and disaster recovery in one or more clouds.

• Experience deploying and maintaining one or more containerization platforms such as EKS, ECS, RedShift, ROSA, etc.

• Experience deploying and maintaining container registries such as ECR.

• Experience deploying and maintaining managed database services in one or more clouds.

• Outstanding written and verbal communication skills; desire and ability to document configurations in support of a larger team.

• Good interpersonal skills with a strong focus on listening and questioning to derive the best solutions.

• Strong project management skills and attention to details with a customer focus is critical.

• Ability and motivation to learn new technologies quickly and with minimal support and guidance.

• Ability to present ideas and solutions to challenging issues; then lead and implement those ideas.

• Ability to present ideas and concepts in a team environment that values data-driven decisions.

Preferred Qualifications:

• Experience working with multiple cloud providers such as AWS, Azure, Google, IBM or Skytap

• Experience running proof-of-concept or demo environments in a cloud environment

• Familiarity with DevOps orchestration and automation concepts

• Understanding of server technologies such as Windows and Unix/Linux

• Understanding of ITIL processes

Core Capabilities

• Customer Service Skills

• Documentation and Communications

• Problem solving

• Technically proficient in a broad spectrum of technologies

• Technically curious

• Innovation

• Leadership Capabilities

• Coaching and Mentoring

Education:

• BSc/BA in Computer Science, Engineering, or related experience

Travel Requirements:

<10%

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

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What Rocket Software can offer you in Vilnius:

• International environment and projects with blue-chip clients

• Experience in building something new: creating a new development center in Vilnius, building new teams, and learning together

• Private Healthcare.

• 25 days Annual Leave.

• Enhanced Sick Pay Benefit – sickness pay up to 100% covered.

Annual salary range for this position is between €44,560.00 - €66,840.00 gross before taxes.

Salary offer for the candidate is determined based on the predefined salary ranges for the position and depends on the level of competence and experience of the candidate.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people—not just ones and zeroes. We’re people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.