Working Title: Agency Process Analyst

Job Class: Management Analyst 4

Agency: Revenue Department

• Job ID : 76527

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 05/24/2024.

• Date Posted : 05/17/2024

• Closing Date : 06/03/2024

• Hiring Agency/Seniority Unit : Revenue Dept / Revenue (inc Assessors)-MAPE

• Division/Unit : Business Planning & Improvement / BPI-Performance Solutions

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $31.57 - $46.82 / hourly; $65,918 - $97,760 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Agency Process Analyst within the Department of Revenue will lead the business process mapping activities for work that has department wide or multi-divisional implications. As part of the Business Solutions and Continuity Division, this position will bring expertise and enthusiasm as we build our products and services designed to help our customers find innovative solutions to business problems. Work with staff and leadership from across the agency to build a comprehensive system of Business Process Management practices that result in documented processes that are consistent, sustainable, and shareable.

Join the Department of Revenue as an Agency Process Analyst and take the lead in mapping business processes with wide-ranging impacts across departments and divisions. As a key member of the Business Solutions and Continuity Division, you'll drive innovation in our products and services to address complex business challenges. Collaborate with stakeholders and leadership throughout the agency to establish a robust framework of Business Process Management practices, ensuring the creation of well-documented, consistent, and shareable processes. If you're passionate about streamlining operations and fostering sustainable solutions, this role is your opportunity to make a significant impact.

Minimum Qualifications

• At least three (3) years of advanced level professional experience in business process management or business analysis.

• Establishing project goals and expectations, problem anticipation, contingency planning, result evaluation, and focused feedback provision.

• Leading large-scale business improvement projects with significant impact.

• Skill in determining the scope of research, including the methodology, use of statistics, data collection, data analysis, forecasting and creation of related reports.

• Demonstrated experience or formal training in project management methodology.

Preferred Qualifications

• Advanced communication abilities encompassing articulate oral presentations, formal writing for various mediums such as presentations, informational materials, and reports, as well as proficient editing skills.

• Exemplary interpersonal skills essential for seamlessly adapting to the evolving responsibilities of the role, serving as a technical resource, and contributing to projects.

• Competence in leveraging technology tools for research, data analysis, communication, and educational purposes.

• Ability to discern the public implications of various issues and trends, identifying stakeholders and participants for policy matters.

• Experience, training, and/or certification in process improvement methodology (i.e. LEAN, Six Sigma, etc.).

• Familiarity with Minnesota State government policies, procedures, laws, and regulations.

• Proficiency and expertise in utilizing process mapping software including Visio and IBM BlueWorksLive (BWL).

• Master’s degree in business or public administration or a closely related field.

Physical Requirements

Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.

Additional Requirements

Prior to an offer of employment, a background check will be conducted. This will include, but is not limited to checking degrees and licensures, criminal history, and tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.