Sr. Manager, NA Commercial Sales

at Lucid Software

Raleigh, NC

Lucid Softwareis a leader in visual collaboration, helpingteams see and build the future from idea to reality. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Our products, business and workplace culture have received numerous global and regional recognitions, such as being included on the Forbes Cloud 100 and being named a Fortune Best Workplace in Technology. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive. Our employees embody our four core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area.

Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2’s Best Software Products for 2022 list. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft.

As Manager of Commercial Sales you will be responsible for leading a team of 6-8 Mid-Market Account Executives (AEs) that drive the strategic business growth for existing Lucid customers. You will work hand-in-hand with other sales and customer success leadership to ensure renewals, drive expansion, and continual customer engagement for the reps on your team. This role will report to the Regional Director of Commercial Sales.

Responsibilities:

• Coaching, mentoring, and motivating a team of AEs

• Successfully forecast and manage pipeline of entire team

• Assist in the recruiting and training to grow and maintain a growing sales org

• Develop and execute on quarterly account plans with reps

• Inspire, lead, and coach a dynamic fast-scaling sales team

• Coach and provide feedback to AEs in the areas of sales/personal development, direction, and focus

• Conduct quarterly business review sessions with each sales rep

• Manage productivity, funnel of opportunities, and quality to ensure teams meet established goals and standards

• Provide ongoing process improvements, recommendations, and implementation of these

• Assist in managing programs to achieve target goals for team and individual representatives

• Develop and maintain expert knowledge of the features, benefits, and application of Lucid’s offering

• Understand the competitive landscape

Requirements:

• 5+ years of sales experience (preferably in tech/SaaS)

• 2+ years of sales management experience (preferably in tech/SaaS)

• Experience as an expert coach and leader

• Ability to manage multiple projects and meet deadlines

• Outstanding written and verbal communication skills

• Experience with Salesforce.com CRM reporting, Tableau, Outreach, and other sales software solutions

Preferred Qualifications:

• Detailed knowledge of and passion for SaaS applications

• Strong technical background

• Experience managing a large team

#LI-MG1

We welcome diversity at Lucid and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. We honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, our employees and our products. Lucid is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email: talentacquisition@lucid.co.