This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6213363 Provide customer service to new and existing customers. Growth opportunities in Account Management & Sales.

Summary: Under general supervision, provides customer service to new and existing customers via the phone, email or

in person.

Essential Functions:

Enters account order information into system

Maintains ongoing customer and/or contractor communications and coordinates logistics in various projects.

Takes order requests from customers over the phone or in person; ensures product availability and enters order information.

Answers customer inquiries.

Cross-sells or up-sells products

Regularly determines product availability and modifies customer orders as needed

Regularly handles products when processing will-call orders

Frequently communicates effectively with customers, sales staff, warehouse staff and administrative staff while processing orders

Knowledge, Skills and Abilities:

Ability to learn JF Petroleum Group products, services, systems and procedures

Excellent communication skills to convey information effectively, understand relevant points, and ask questions as appropriate

Skills in negotiating with others

Ability to work well with customers, supervisors, and other employees by phone, email, or in person

Ability to handle multiple projects, assignments and accounts

Ability to communicate effectively in writing

Mechanically inclined. Strong desire to develop product knowledge

Requirements

Excellent customer service skills

Basic math skills

Basic computer skills-proficient in Microsoft Word & Excel.

High attention to detail and solid organizational skills

College Degree or 1-3 years of customer service experience

Must possess and maintain valid drivers license

Must be able to meet companys employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company

*JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.