JOB REQUIREMENTS: Duties Major duties and responsibilities include but are not limited to: Setting staff goals and interviews and makes recommendations for the selection of team leaders and employees Attending assigned SSA meetings and presents information to the staff regarding SSA policies and procedures, VCL changes, and other technical and administrative information as needed Developing performance standards, conducting performance evaluations, assigning performance ratings, approving awards and takes performance-based corrective actions Identifying development and training needs for the staff and/or individuals and ensuring that training is obtained, scheduled, and approved Planning, organizing, and directing a unit of SSAs engaged in connecting law enforcement with Veterans and Active Duty Servicemembers at risk of suicide and/or homicide Providing an environment that promotes accountability, staff development, team building, and effective partnering, communications, and relationships with other teams and organizations Ensuring proper labor relations and conditions of employment are maintained Conducting and directing the review and evaluation of time and attendance reports, staffing allocations, equipment allocation reports, and operational reports Securing information (technical, logistical and/or administrative) for major work problems and issues that arise Administering, coordinating, and overseeing the VCL 24-hour on-call system and providing backup consultation to staff in emergency/crisis situations Assessing and determining which intake and ongoing referrals are assigned to the appropriate staff and makes determination on when to forward cases to SSSS for clinical follow up Developing special reference and training materials to meet staff training needs; training staff in areas such as appropriate documentation, customer service skills, using technology to locate individuals, records review, and working with law enforcement Overseeing VCL SSA operations and management on the floor Reviewing cases and service plans to assure standards and appropriateness of plans Initiating and overseeing data collections to support the VCL\'s effort to promote evidence-based practice Attending VCL call-center leadership meetings and representing the Social Services program during those meetings Forwarding all clinical concerns to the SSSS for review and action Ensuring individual training requirements for all assigned staff are complete and current Developing and regulating internal controls; evaluates, recommends,... For full info follow application link. The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/5FDC7FB5B7244AC3