This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6484596

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rTravel Specialist, Senior

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rLocation: Finance Service Team

rRegular/Temporary: Regular

rJob ID: 607874

rFull/Part Time: Full-Time

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r Workplace Culture

NAU aims to be the nation\'s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

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Special Information

• This position is posted as Travel Specialist, Senior, which is a working title. The NAU system title for this position is Financial Administration Specialist, Senior.
• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.

Job Description

As a Travel Specialist, Senior in Reimbursement Processing Support (RPS) at Northern Arizona University, you will play a crucial role in ensuring seamless travel arrangements and financial compliance for university staff and faculty. If you\'re detail-oriented, customer-focused, and passionate about financial processes and travel arrangements, we encourage you to apply.

Data and Case Management - 65%

• Utilizes the university\'s digital workflow management system, Employee Service Center (ServiceNow), to manage financial and finance-related transactional work assigned to them, including but not limited to: verification of appropriate case type, all required approvals have been received, compliance with policy and processes, funding information and all transaction specific information and forms are present and complete, communications between service recipient departments and the Service team.
• Initiates and completes Travel Specialist\'s functions for assigned travelers, including but not limited to booking travel - conference & event registration, coordinating transportation needs, lodging accommodations, etc.
• Initiates and/or maintains travel related forms and documentation for processing travel advances and reimbursements, etc.
• Provide exceptional service to internal stakeholders. Address inquiries related to travel policies, reimbursement procedures, and financial guidelines.
• Ensure adherence to standard university procedures and guidelines. Monitor travel expenses and verify compliance with established protocols.

Financial Processing - 25%

• Utilizes a university purchasing card to make travel related purchases on behalf of service recipient departments, as well as being responsible for completing timely reconciliation of purchases.
• Utilizes university financial systems to execute expense reports in a timely and accurate manner.
• Completes expense reimbursement related forms on behalf of service recipients specific to Check Request forms.
• Initiates Zelle payments for non-employee service recipients, for both travel and non-travel related expenses upon request.

Training - 5%

• Assists in training internal employees, via job shadowing, on business processes and policies.
• Acts as a primary point of contact for assigned service recipient units seeking day-to-day financial administration support.
• Provides policy guidance and clarification to service recipient units as well as other team members.

• Answers finance-related questions and escalates issues to department coordinators or leadership when appropriate.

  Other duties as assigned - 5%

Minimum Qualifications

• High school degree or equivalent AND
• 1-3 years of accounting or financial clerical experience, OR
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• Associate degree in accounting, finance, or related field or equivalent.
• Experience in processing financial transactions and/or arranging travel.

Knowledge, Skills, & Abilities

• Experience maintaining basic financial and recordkeeping ledgers and documents.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Critical thinking and problem solving.
• Data entry.
• Adaptable to frequent change.
• Interpret financial reports and statements to identify trends or issues.
• Work collaboratively within a cross-functional team.
• Communicate effectively; in-person, email and by phone.
• Listen actively.
• Ability to process detailed information.
• Balance competing priorities.
• Work with highly confidential and/or sensitive information.
• Promote a diverse, inclusive environment.

Background Information

This position has bee